PetSuppliesUnlimited.com guarantees returns for products with manufacturing defects, returns must be reported within 30 days from receipt. All returns require a RMA number. Please contact us before returning an item otherwise it will be refused. A restocking fee of 20% restocking fee will be applied on all non-damaged items which are returned and shipping will not be refundable. You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply login to your account, view the order using the ‘Complete Orders’ link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
PetSuppliesUnlimited.com offers you FREE shipping within USA with USPS.com When your order exceeds $100. We can ship to any address in the USA. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations. You may use a forwarding service such as MyUs.com for International destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Pet Supplies Unlimited has the perfect combination of outstanding customer service, a wide selection of top-quality pet supplies and great prices. With Over 70,000 products, we have everything for your little friend.